Privacy Policy

MyTradingWiki (“we”, “us”, “our”) operates the MyTradingWiki platform and related services described throughout this site. This Privacy Policy explains what data we collect, how we use it, and the choices you have. The policy applies to anyone who visits our marketing site, signs up for a MyTradingWiki account, or interacts with our support channels.

If you have questions about this policy or want to exercise a privacy right, email us at .

1. Data We Collect

We gather information in three broad categories:

1.1 Account and Profile Data

• Registration details such as your name, email address, timezone, preferred locale, and password.
• Billing data including subscription tier, interval (monthly/yearly), billing history, and payment status where applicable. Payments are processed through third-party providers (e.g., Stripe) and we only store tokens or references, not full card numbers.
• Workspace preferences such as theme selection, saved layouts, and notification settings.

1.2 Trading and Product Usage Data

• Trading journal entries you create through our journaling features, including optional notes, attached screenshots, imported CSV data, broker integrations, and calculated analytics.
• Persona and tier selections (beginner, intermediate, professional) used to tailor feature availability and highlight upgrade opportunities.
• Usage metrics such as feature flags enabled, logs from PrimeVue components, toggles, and navigation interactions. These metrics help us understand adoption and reliability.
• Integrations such as brokerage credentials or webhook endpoints required to deliver product functionality. These are stored with encryption at rest and scoped access.

1.3 Support and Communications

• Messages you send to or through in-product chat.
• Responses to surveys, beta programs, or marketing campaigns.
• Metadata such as device type, browser, and approximate location to help us troubleshoot issues.

2. How We Use Data

We rely on the data above to deliver and improve the MyTradingWiki experience:

We never sell personal data. Aggregated and anonymised statistics may be shared publicly (e.g., to showcase platform performance) in ways that cannot be linked back to individual traders.

3. Cookies and Similar Technologies

Our site uses cookies and local storage for:

• Authentication – keeping you signed in securely.
• User preferences – remembering theme choices, locale, and billing interval toggles.
• Analytics – measuring adoption, conversion funnels, and feature usage. Any third-party analytics scripts are configured to avoid cross-site tracking and respect “Do Not Track” where possible.
• Marketing – only if you consent via the cookie banner. These aid campaign attribution and retargeting.

You can manage cookies at any time via the “Manage cookies” link in the footer or through your browser settings.

4. Data Sharing and Processors

We leverage carefully selected service providers to run MyTradingWiki. Examples include:

• Infrastructure & hosting: cloud providers, databases, and storage with regional redundancy.
• Analytics: tooling to monitor usage and application health (e.g., performance telemetry).
• Customer support: ticketing platforms and email delivery services.
• Payments: Stripe or equivalent PCI-compliant services.

Data is shared with these processors only to the extent necessary, under contractual terms requiring confidentiality and security. We may disclose data if required by law, in response to valid legal requests, or to protect the rights, property, or safety of MyTradingWiki, our users, or the public.

5. Data Retention

• Account data persists while you maintain an active subscription. On cancellation, we retain records for up to 24 months to allow easy reactivation and comply with accounting requirements.
• Journaling data, trade analytics, and uploaded media remain available to you unless you delete them or request removal. Upon account deletion we schedule purge jobs that erase personal content from production systems within 30 days and from backups within 90 days.
• Support conversations and operational logs may be kept for longer where needed to maintain security, resolve disputes, or satisfy legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Restrict or object to certain processing activities.
• Port data to another service in a structured, commonly used format.
• Withdraw marketing consent at any time without affecting your ability to use the core product.

Submit requests via . We will verify your identity before acting on the request and respond within 30 days (or faster where required by law).

7. International Data Transfers

MyTradingWiki operates globally. When we transfer data across borders (for example, from the EU to the United States), we rely on appropriate safeguards such as Standard Contractual Clauses. We continuously monitor legal developments to ensure compliance with GDPR and other applicable frameworks.

8. Security

Security is built into MyTradingWiki’s architecture:

• Role-based access controls and least-privilege practices for internal tooling.
• Encryption in transit (TLS 1.2+) and at rest for sensitive datasets.
• Automated dependency scanning (see package.json), peer code review, and continuous integration checks.
• Incident response procedures to detect, investigate, and remediate potential breaches.

No platform is perfectly secure. If we detect an incident that impacts your data, we will notify affected users and relevant authorities without undue delay.

9. Third-Party Links

Our marketing site and documentation may link to third-party resources (for example, broker integrations, communities such as Discord, or news feeds). We are not responsible for the privacy practices of those sites. Review their policies before sharing personal information.

10. Changes to This Policy

We may update this policy to reflect product evolution, legal requirements, or feedback. When we make material changes, we will:

• Update the “Last updated” date above.
• Notify active customers via email or in-app notifications.
• Provide a summary of changes.

Continued use of MyTradingWiki after the update takes effect means you accept the revised policy.

11. Contact Us

If you are located in the European Economic Area or the United Kingdom, you may also lodge a complaint with your local supervisory authority, though we encourage you to contact us first so we can address your concerns directly.